Joel’s Journeys will only use any personal data collected during your use of our website and booking process in accordance with the National Privacy Principles established under the Privacy Act 1988 (Commonwealth) and our Privacy Policy. The information provided by you during the booking process (“Personal Information”) and any other information sent to us by you or otherwise obtained by us about you is only used for the purposes of fulfilling your requests for our products; providing a personalised service; maintaining accounts and records; statistical analysis and conducting market research surveys; assessing and evaluating the use that is being made of the Site.

Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure;
You would reasonably expect such disclosure;
Where required or authorised by law.

Personal Information will also be provided to our booking technology provider and its associated partners, and where the Personal Information has come via a distributor, the Personal Information may be jointly accessed and used by them at any time (on such conditions as they may subsequently agree).

Your credit card details are not saved during the payment process nor are they in any way viewable or accessible by us or any other parties.

By booking a tour with Joel’s Journeys you are agreeing that we may contact you in relation to feedback about a journey that you have undertaken with us, or with one of our affiliates. Joel’s Journeys may contact you via email in relation to specials or promotional offers. In the event you do not wish to receive any correspondence from us, please select the easy opt out button to discontinue any communication.

You agree to allow us to use photographs, quotes and video footage captured on your journey for promotional purposes, within our website and social media platforms. If you don’t wish to have your photograph featured, simply make this clear to us on the day of your journey verbally. Should there be any promotional material used without your consent that you would like removed please inform us so we can take action. All photography is taken in a tasteful, fun manner that we encourage our customers to share and embrace by crediting Joel’s Journeys journeys. Joel’s Journeys retains personal information as permitted by law to resolve disputes and enforce our policies. We may amend this Privacy Policy from time to time.